A new month brings new opportunities to strengthen your workforce, making May the perfect time to review your HR policies, boost employee engagement and plan for the future.

 

In this month's newsletter, we look at:

 

๐Ÿ’ฐ Is it possible to reduce business costs without harming productivity?

โš–๏ธ Are you checking for pay equity?

๐Ÿ“ฐ Latest news and updates

โ“ ...and answers to some of your HR questions.

 

Read it here.

By Nicole Craveiro October 6, 2025
HR isn’t just about keeping you out of trouble. Done well, it helps your business to run more smoothly, keeps your team on track and sets you up for long-term growth. But not all HR support is the same. It comes in three levels, and knowing the difference can help you to choose the right kind of help for your business. ๏ปฟ Level 1: Advisory HR Keeping the lights on and the business legally safe. This is the foundation layer. The essential compliance work that keeps things from falling through the cracks. What it includes: • Handbooks that are legally sound • HR policies that are clear, practical and protect you • Handling day-to-day issues, like absences, lateness and conduct • Keeping employee records up to date and secure • Making sure you're compliant with employment law and payroll basics Level 2: Tactical HR Fixing problems, improving processes and helping your people to perform.Tactical HR is about putting better people systems in place, not just reacting to issues, but improving on how things work day to day. What it includes: • Hiring the right people and onboarding them properly • Helping managers to handle difficult conversations or underperformance • Introducing consistent performance reviews and feedback • Improving communication and team dynamics • Rolling out workplace policies (e.g., hybrid work, PTO or attendance procedures) • Coaching and supporting managers to lead effectively Level 3: Strategic HR Aligning your people with your long-term goals. Strategic HR helps you to plan ahead. It’s about designing the kind of team you’ll need to grow and creating a structure that supports your vision. What it includes: • Workforce planning: who to hire, when and why • Identifying future leaders and building career paths • Keeping your company culture strong as you scale • Using HR data to improve retention and engagement • Supporting big changes, like restructuring, funding growth or expansion Which level do you actually need? • If you're still stuck in admin or worried about compliance, start at Level 1. • If you're hiring the wrong people or dealing with team issues, you need Level 2. • If you're planning for growth or thinking about the future, Level 3 is essential. The best HR consultants can support you at any level. But knowing what level you're operating at helps you to get the right support and stops you from wasting time and money on the wrong kind. Want help in figuring out what level of support your business actually needs? That’s exactly what we do. Let’s talk.
By Nicole Craveiro September 22, 2025
October’s newsletter is here with everything that’s been happening in the small business world. It includes: ๐Ÿ“‹ The compliance mistakes that keep catching people out (and costing them thousands) ๐Ÿ“ˆ Why growth can expose gaps in your HR foundations that you didn’t even know existed โฐ Your team might be clocking more unpaid hours than you think ๐ŸŽ‰ Some good news about small business permit reforms that could make expansion easier ๐Ÿง  The mental health challenges that are hitting businesses hard right now โ“Plus we answer your latest questions. Read it below ๐Ÿ‘‡
By Nicole Craveiro September 22, 2025
HR paperwork may sound like a small easy job. But multiply that across your team and the time soon adds up. ๏ปฟ Here are all of the different ways that HR admin is causing you problems: PTO tracking : Fielding questions about remaining days, manually calculating accruals, checking who's off when. Payroll admin : Gathering hours worked, calculating overtime, dealing with queries about pay. Employee questions : Answering basic questions that they could look up themselves. Compliance gaps : Employment law changes regularly, and manual tracking means a higher chance of missing updates to minimum wage, overtime rules or local leave requirements. Growing pains : During busy periods, HR admin becomes the thing that slows down hiring or managing extra staff. Error costs : Manual processes mean mistakes happen, which can be expensive to fix. What's a simple hack to reduce HR admin? It's HR software. Here's how expert HR consultants, like us, can choose, set up and roll out HR software in your business: Help you to pick the right HR software for you Help you to set it up correctly Make sure everything is compliant Create a roll out plan Train your team What are the ultimate benefits of HR software? 1. Keeps you legally compliant Stay up to date with changing employment law by setting reminders and storing key documents in one place. 2. Saves time and costs Automates repetitive tasks, like PTO tracking, payroll inputs and document sharing—freeing you up to focus on growth, not admin. 3. Scalable system that helps your business to grow As you grow, HR software makes it easier to manage more people without drowning in admin. Want to have a quick introduction to HR software? Schedule a call today.
By Nicole Craveiro September 22, 2025
Rising costs are continuing to bite in 2025, hitting businesses and workers alike. ๐Ÿ’ท Here's what I'm noticing: While you're struggling with rising costs, your team is too – they're just not saying it. We're hearing more and more that financial stress is hitting employees hard, but nearly half say they wouldn’t mention it at work. ๐Ÿค This hidden stress costs you money. Money worries mean more sick days, staff turnover, mistakes and lower energy across your team. You might not be able to give big raises right now. But there are simple, free ways to help your people through these tough times. โœ… Today I'm sharing 5 practical steps that won't hurt your budget but will make a real difference. Read it below ๐Ÿ‘‡
By Nicole Craveiro September 15, 2025
Is your sick leave policy working for your business or just creating problems? ๐Ÿ” I was chatting with an employer last week who hadn't reviewed their approach to sick leave in years. When I showed them how a smarter sick leave setup was actually saving other clients money and hassle, you could see the lightbulb moment! ๐Ÿ’ก This isn't about following trends, but unprepared businesses definitely feel the pain when sick leave issues arise... Think unexpected costs and staffing problems ๐Ÿ˜– In my latest article, I share 5 practical steps that you can take now to create a sick leave approach that works for both your business and your people. Read it below ๐Ÿ‘‡
By Nicole Craveiro September 8, 2025
It's the crisis every business owner dreads - a crucial team member is suddenly and unexpectedly out of action, with no warning and no handover. In small businesses, unexpected absences hit hard. You're balancing genuine concern for your colleague with the very real pressure of "but who's going to do their job now?" The way you handle these first 48 hours affects everything - your legal compliance, team morale, customer experience and when (or if) that employee returns. I've put together a practical guide that walks you through exactly what to do – and, importantly, what NOT to do - when you find yourself in this situation. Read it below ๐Ÿ‘‡
By Nicole Craveiro September 1, 2025
Our September newsletter is here! In this month's edition, we cover: โš ๏ธ What small businesses can learn from a franchise culture failure ๐Ÿง‘‍๐Ÿ’ผ How to handle underperformance before it affects your bottom line ๐Ÿ’ธ Simple ways to manage rising labor costs โ“ Answers to your most-asked HR questions Read it here.
By Nicole Craveiro September 1, 2025
We all know that one team member... ๐Ÿ‘€ The eye-roller. The constant complainer. The person whose mood determines everyone else's day. Most of us put off dealing with these situations because, let's face it, those conversations are about as appealing as a root canal. But here's the thing - I've seen small businesses completely transform once they tackle this head-on. The relief is immediate, and not just for you. Your team notices everything, especially who you allow to get away with what. In today's newsletter, I'm sharing my simple framework for handling those tricky team members - without needing a law degree or turning into the bad guy. Read it below ๐Ÿ‘‡
By Nicole Craveiro August 25, 2025
Is your team scattered across different locations? ๐Ÿ  ๐Ÿญ ๐Ÿข Managing performance isn't easy when you can't see everyone in the same room. I'm hearing from business owners daily that this is one of their biggest headaches. How do you keep everyone on track without micromanaging? And how do you make sure on-site staff don't resent those working from home? In today's newsletter, I share 6 practical steps to manage your remote team's performance effectively, without creating unnecessary admin or frustration. These aren't theoretical ideas - they're battle-tested approaches that I've helped to implement with businesses just like yours. Read it below. โฌ‡๏ธ
By Nicole Craveiro August 9, 2025
With rising prices hitting us all, we're all looking for ways to cut costs right now. ๏ปฟ But cut from the wrong places and you'll pay a much higher price. Just look at Meta, where recent large-scale performance-based layoffs sparked employee backlash and public criticism over how the cuts were handled. The lesson? Cost-cutting isn't just about the numbers. It's about how you implement changes. I've helped many business owners, like you, to trim expenses without damaging their culture or breaking employment laws. Let me show you how to do it right. Start with a strategic approach Before making any cuts, consider these questions: Which costs are truly draining your profits? What can you trim without affecting quality or service? What are the potential ripple effects of each decision? The best way to cut costs is to be targeted and thoughtful. Not just slash everything by 10% and hope for the best. 5 smart ways to reduce costs (that won't backfire) 1. Review your workspace needs With mixed home and office work now common, do you really need all that office space? Many of my clients are saving thousands by downsizing premises or negotiating better lease terms. Consider shared desks, flexible arrangements or even co-working spaces if your team isn't in every day. 2. Get your staffing levels right Are you staffed correctly for your current workload? Look at your busy and quiet periods. Could flexible hours, part-time contracts or seasonal staffing help you to match costs to income more effectively? This isn't about cutting jobs. It's about having the right people at the right times. 3. Streamline your processes Inefficient processes aren't just frustrating. They're expensive. Where are your team members spending time on manual tasks that could be automated? What bottlenecks are causing delays and overtime costs? Simple process improvements can deliver immediate savings without reducing quality. 4. Handle sick days better Unplanned absence is a hidden cost that affects your whole operation. A clear policy, brief check-ins when people return and supporting staff health can make a real difference. 5. Keep your best people The cost of replacing an employee can be 1.5 to 2 times their annual salary. Sometimes your most effective cost-cutting strategy is reducing staff turnover. Regular check-ins, fair pay and chances to grow are far cheaper than constant recruitment. What NOT to do – learn from others' mistakes I've seen businesses get this wrong, much like Meta, who've damaged their reputation with poorly executed cost-cutting: Don't change pay or contracts without discussion Changes to employment terms require proper discussions and agreement. Rushing these decisions can lead to formal complaints, legal challenges and even walkouts. Don't ignore the legal stuff Reducing health and safety measures, skipping required training or cutting corners with wage rules will always cost more in the long run. Never keep people in the dark When staff suspect cost-cutting but aren't told what's happening, rumors fill the vacuum. Be transparent about challenges while involving your team in finding solutions. Here's my perspective I've seen how cutting costs can either make or break a business. The difference is always in the approach. With proper planning, open communication and a smart approach, you can protect your profits while keeping your team motivated and productive. The smartest business owners I work with know that cutting costs intelligently today helps to secure growth tomorrow. Need help with finding the right balance between savings and sustainability? I'm here to help. Let's have a confidential chat about how we can reduce your costs without increasing risk.